Akkodis is seeking a Production / Technical Support II for a Contract job with a client in Saint Louis, MO (Hybrid role). Ideally looking for applicants with a solid background in the financial services industry.
Pay Range: $20 - $25/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Phone support; IT experience; incident management; commensurate experience in a technical support, Helpdesk, ATM servicing or electronic banking operational and/or problem management background.
Excellent customer service skills, verbal/written communication, and organizational skills are a must.
Candidate must be able to navigate multiple applications simultaneously in addition to Microsoft Office Suite.
Candidate must have experience directly troubleshooting issues to maintain stability of a network (ATM is ideal)
Knowledge of ATM Network, strong technical skills, and experience with a variety of network protocols, software and hardware involved in LAN/WAN operations, Remedy, ESQ, and ATM Webserver.
Proficiency with telephone, as majority of day will be utilizing telecom.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Shesh Singh at 610-206-0459 or Shesh.Narayan@akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
